Mafra

Patient Care Coordinator

Mafra has been in the optical industry since October 2014 and joined our office in 2017 along with Dr. Oglesbee. She helps at the front desk with greeting patients, checking them in for their appointments. She also assists with our patients checking out and any follow-up scheduling. When needed, Mafra also assists our patients with frame adjustments and the fitting of new glasses.

​​​​​​​Mafra and her husband, Rene, have three daughters and four grandchildren. They live on a hobby farm near Goshen and enjoy raising sheep and a variety of other animals. She enjoys sewing, knitting, and gardening.

Tiara

Director of Patient Care

Tiara joined Nappanee Family Eyecare in 2021. She has proven to be a great leader to our patient care team. She loves her job, enjoys working with our patients and is always willing to go above and beyond for not only our staff, but our patients as well.

Tiara and her husband, Zach, have been together for 15 years and have three amazing boys who keep them very busy. She doesn’t have much spare time, but when she does she enjoys trying her luck at the casino or spending time with family and friends.

Jennifer

Patient Care Coordinator

Jennifer has been a part of Nappanee Family Eyecare since August 2017. She has been a great asset to our patient care team and always welcomes our patients with a smile.

She has been married to her high school sweetheart, Keith, for 16 years. They have 3 children, a son Collin and twin daughters, Sydney and Camrynn. Her hobbies include road biking, spending time with family at the lake, and shopping with friends.

Dawn

Patient Care Coordinator

Dawn has been a part of Nappanee Family Eyecare since August of 2020.

Grace

Patient Care Coordinator

Grace joined our patient care team in 2021. She has quickly become very helpful in all areas of patient care and always greets patients with a smile.

Grace recently got married to her husband Trevor. She and her husband live in Nappanee. She is a full time college student at Bethel University studying behavioral and social science. Grace then plans to get her Master’s in counseling. She enjoys spending time with her family, being on the lake in the summer, reading, and going on runs.

Sam

Patient Care Coordinator

Sam has worked in the area of patient care for over 20 years and has continued to be a part of the Nappanee Family Eyecare team into her retirement. She is enjoying being semi-retired while still helping out our team.

She has been married to her husband, Rick, for 17 years. She loves spending time with her 4 grandkids! They are the light of her life! Her hobbies include, laying in the pool, being at the beach and always has a good book to read.

Bridgett

Optometric Technician, Health Information Analyst, & Special Testing

Bridgett has worked at Nappanee Family Eyecare since January 2015. She works within all areas of Clinical Care- working as an examining Optometric Technician, Health Information Analyst and is also proficient in Special Testing that we utilize to aid in the diagnosis of ocular diseases such as glaucoma, macular degeneration, blepharitis, and dry eye syndrome. As an Optometric Technician, her main role is to gather patient information to better assist the doctor in the examination process.

Outside of the office, she loves spending time with her family, traveling across the country, and attending Notre Dame football games.

Erica

Optometric Technician, Health Information Analyst, & Special Testing

Erica has served in the optical field since March 2012 and joined our office in 2017 along with Dr. Oglesbee. She helps the doctors with gathering, validating, and analyzing patient data as a Health Information Analyst. She also assists in all areas of Special Testing and helps with dispensing new glasses and making adjustments with patient’s eyewear.

Erica and her husband, Jason, live in Nappanee with their three daughters, Madison, Sydney, and Kennedy. She enjoys spending time with her family and working out in her free time.

Shelby

Optometric Technician & Health Information Analyst

Shelby joined Nappanee Family Eyecare in February 2020. She works in the areas of pre-testing and scribing in which we gather, validate and analyze patient data.

She completed her undergrad at Butler University and graduated with a master's in science from Purdue in 2019. In 2022, Shelby and her husband Spencer welcomed their first baby to the family. They have two labs, Diggle and Ace. In her spare time, she loves reading, spending time with family and surrounding herself with plants, animals, and all things outdoors.

Maddie

Optometric Technician & Special Testing

Maddie joined Nappanee Family Eyecare in the fall of 2020. She works as an examining technician, assisting the doctor in preliminary testing for the doctors along with special testing.

Maddie married her best friend, Tyler in May 2020. She enjoys working out, reading, traveling, and baking. She loves spending time with family. During the summer of 2015, she lived in Yellowstone National Park.

Cara

Health Information Analyst

Cara joined our Nappanee Family Eyecare team at the end of 2020. Prior to joining our office, she worked as a medical scribe. She is a health information analyst and helps the doctors with gathering, validating, and analyzing patient data.

Cara is originally from Elkhart, but she and her family now live in Wakarusa. She and Dylan have been married since October 2019. Their daughter, Jadyn was born a year later in October 2020. She enjoys traveling, making memories with her family, shopping, and being outdoors. They also have a golden doodle named Maverick.

Mackenzie

MacKenzie was part of our team back in 2018 and she left for several years to be a stay at home mom with her boys. We were grateful when she returned in 2021. She currently works in the areas of examining technician gathering preliminary information for the doctors and special testing.

Mackenzie is from Elkhart where she lives with her three boys: Kameron, Chase and Bradley. She has her Bachelors in Pubic Relations and minor in Organizational Communications from IUPUI. She enjoys making people laugh, baking/cooking, but ultimately being around friends and family during her time off at work. You’ll always find her at a local coffee shop, antique boutique or with her munchkins making memories together.

Brittney

Director of Optical

Brittney has worked at Nappanee Family Eyecare since February 2020 and has enjoyed being a part of our optical team. She has quickly proven herself to be a leader in this vital area of the office.

She is married to her husband, Blair, and they have 2 kids; Bailey and Oliver. Brittney is active in her worship team at Living Gospel Church in Nappanee. In her spare time, she enjoys watching her kids play sports, spending time with family and friends, baking and cooking, and going to concerts and musicals.

Krystal

Optical Technician & Lab Coordinator

Krystal has been working in the optical industry for over 20 years. For the past five years, she has been employed as the director of our in-house ophthalmic lab. Within the lab, she oversees the production of lens edging to ensure the proper fit for every frame. In 2016, we added Krystal as an additional Optical Technician to assist in our growing optical business.

Krystal and her husband, Scott, reside in Goshen with their two children, Kalli and Kyle. She enjoys spending time with family, friends, and their variety of animals. By the way, she makes the best cupcakes in the world!

Rhonda

Optical Technician

Rhonda has been working in the optical field since February 2006. Rhonda joined our office in 2017 and is busy with eyewear selections, dispenses, and makes fitting adjustments with eyeglasses. She and her husband, Doug, live on a grain farm between Nappanee and Wakarusa.

They have two children, Kristen and Derek. She enjoys gardening, reading and is actively involved in ministries at the Yellow Creek Mennonite Church.

Lily

Optical Assistant​​​​​​​

Lily joined Nappanee Family Eyecare in February 2021. She joined our team with previous optical experience and she has been a great addition to our team. She enjoys working with our patients and helping them select their eyewear along with repairing and dispensing glasses.

When Lily is not at work she enjoys going out with friends and on her time off she likes to visit family in Missouri. She is always up for Starbucks and Peanut M & M's.

Lidy

Optical Assistant

Lidy joined the optical team in 2021. She assists our optical team with a lot of the behind the scene items like verifying and checking in glasses, notifying patients when their glasses are in and dispensing glasses. She also assists in frame selections when time allows. Lidy is friendly, caring, and is always willing to help out where she can.

Lidy has been married to her husband since February 2003 and has 3 children. She is a youth leader at their church and helps with wedding planning on occasion. Her favorite color is lime green, she enjoys reading mysteries and she enjoys all different kinds of jewelry.

Taylor

Optical Assistant

Taylor joined Nappanee Family Eyecare the summer of 2020. She is beginning her freshman year at IUSB, majoring in Biological Science, with hopes of pursuing a career in optometry. Within the office, Taylor assists our optical team with checking in and verifying glasses along with edging lenses.

Taylor enjoys painting, drawing, and reading a good book. She enjoys spending time with family and friends as well.

Gail

Insurance & Billing

Gail has been with Nappanee Family Eyecare since March of 2016. She works within our Patient Care Services and serves as our Medical Billing Coordinator. She is grateful to be back working and serving in her hometown of Nappanee as well as being a part of the Nappanee Family Eyecare team.

Gail has been married to her husband, Danny, since 1979 and has three wonderful children who married 3 other wonderful children. They have 10 terrific grandchildren as well. Being grandma is Gail’s favorite role! In her free time she likes to read and walk outdoors. She also enjoys baking goodies, camping, and being with friends in her free time. Gail always tries to get some laughter in each day and she always adds humor to our staff meetings.

Robin

Insurance & Billing, EOB Reconciliation, & Accounts Receivable

Robin has been in the optical field since 2004. She joined our staff in the spring of 2018 posting insurance payments. She graduated from Indiana University with a BA in Economics and Psychology.

She and her husband, Christopher, live in Nappanee. They have two daughters, Kennedy and Paige. Robin has spent time volunteering on several fundraising committees for the community and schools. In her spare time, she enjoys traveling to see her daughters, reading, watching IU basketball, and spending time with family and friends.