Meet the Team

Meet the experienced and friendly team who help make Nappanee Family Eyecare the leading provider of vision care products and services in Nappanee.

Administration

Dori

Dori

Operations Manager

Dori has worked in the optometric practice for over 25 years and she has been with Nappanee Family Eyecare since 2000. She has mastered all areas of our office and continues to serve our patients with excellence. She leads by example and has developed into an exceptional servant leader. She received her certification from the American Board of Opticians in 2007. Although much of her time is spent coordinating efforts between the other staff directors & training other staff, she can still fill in for any staff position for everyday operations at a moment’s notice. She also handles many of our IT challenges. Dori has served as President and Treasurer of the Northern Indiana Spina Bifida Association. She has also participated in the Nappanee Leadership Academy.

She and her husband, Abbot, have been married for 26 years and they have two children, Brittney and Treyton. She enjoys running and she completed her Scuba certification in 2013 and is now PADI certified. She also enjoys spending time with friends, family, and her 2 dogs, Tug and Bella.

Dori

Lisa

Director of Finance
Bio coming soon!

Dori

Angie

Human Resources Director
Bio coming soon! ​​​​​​​

Casey

Director of Operations
Bio and photo coming soon! ​​​​​​​

Patient Care

Mafra

Mafra

Patient Care Coordinator

Mafra has been in the optical industry since October 2014 and joined our office in 2017 along with Dr. Oglesbee. She helps at the front desk with greeting patients, checking them in for their appointments. She also assists with our patients checking out and any follow-up scheduling. When needed, Mafra also assists our patients with frame adjustments and the fitting of new glasses.

​​​​​​​Mafra and her husband, Rene, have three daughters and four grandchildren. They live on a hobby farm near Goshen and enjoy raising sheep and a variety of other animals. She enjoys sewing, knitting, and gardening.

Jennifer

Jennifer

Patient Care Coordinator

Jennifer has been a part of Nappanee Family Eyecare since August 2017. She has been a great asset to our patient care team and always welcomes our patients with a smile.

She has been married to her high school sweetheart, Keith, for 16 years. They have 3 children, a son Collin and twin daughters, Sydney and Camrynn. Her hobbies include road biking, spending time with family at the lake, and shopping with friends.

Dawn

Dawn

Patient Care Coordinator

Dawn has been a part of Nappanee Family Eyecare since August of 2020.

Clinical Care

Bridgett

Bridgett

Optometric Technician, Health Information Analyst, & Special Testing

Bridgett has worked at Nappanee Family Eyecare since January 2015. She works within all areas of Clinical Care- working as an examining Optometric Technician, Health Information Analyst and is also proficient in Special Testing that we utilize to aid in the diagnosis of ocular diseases such as glaucoma, macular degeneration, blepharitis, and dry eye syndrome. As an Optometric Technician, her main role is to gather patient information to better assist the doctor in the examination process.

Outside of the office, she loves spending time with her family, traveling across the country, and attending Notre Dame football games.

Erica

Erica

Optometric Technician, Health Information Analyst, & Special Testing

Erica has served in the optical field since March 2012 and joined our office in 2017 along with Dr. Oglesbee. She helps the doctors with gathering, validating, and analyzing patient data as a Health Information Analyst. She also assists in all areas of Special Testing and helps with dispensing new glasses and making adjustments with patient’s eyewear.

Erica and her husband, Jason, live in Nappanee with their three daughters, Madison, Sydney, and Kennedy. She enjoys spending time with her family and working out in her free time.

Shelby

Shelby

Optometric Technician & Health Information Analyst

Shelby joined Nappanee Family Eyecare in February 2020. She works in the areas of pre-testing and scribing in which we gather, validate and analyze patient data.

She currently is a professor at Grace College, teaching biology. She completed her undergrad at Butler University and graduated with a master's in science from Purdue in 2019. Shelby and her husband, Spencer, have two labs, Diggle and Ace, whom they consider their children. In her spare time, she loves reading, spending time with friends and family as well as surrounding herself with plants, animals, and all things outdoors.

Maddie

Maddie

Optometric Technician & Special Testing

Maddie joined Nappanee Family Eyecare in the fall of 2020. She works as an examining technician, assisting the doctor in preliminary testing for the doctors along with special testing.

Maddie married her best friend, Tyler in May 2020. She enjoys working out, reading, traveling, and baking. She loves spending time with family. During the summer of 2015, she lived in Yellowstone National Park.

Ashley

Ashley

Optometric Technician & Health Information Analyst
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Ashley has been with Nappanee Family Eyecare since November 2020. She started as an examining technician, assisting the doctor in preliminary testing for the doctors. More recently, she has begun to help the doctors with gathering, validating, and analyzing patient data as a Health Information Analyst.

Ashley grew up in Elkhart, but they recently moved to Wakarusa with her fiance, Tyler, and two children, Backham and Sadie. They have a mini Aussie, Jeter. She loves spending time with family and friends along with being outdoors and camping.

Cara

Cara

Health Information Analyst

Cara joined our Nappanee Family Eyecare team at the end of 2020. Prior to joining our office, she worked as a medical scribe. She is a health information analyst and helps the doctors with gathering, validating, and analyzing patient data.

Cara is originally from Elkhart, but she and her family now live in Wakarusa. She and Dylan have been married since October 2019. Their daughter, Jadyn was born a year later in October 2020. She enjoys traveling, making memories with her family, shopping, and being outdoors. They also have a golden doodle named Maverick.

Frame Stylists

Brittney

Brittney

Director of Optical

Brittney has worked at Nappanee Family Eyecare since February 2020 and has enjoyed being a part of our patient care team. She has quickly proven herself to be a leader in this vital area of the office.

Before joining our practice, she was part owner of Sis & Me Bakery with her sister and she was a Thermographer at Crossroads Healing Arts. She has been married to her husband, Blair, for 9 years and they have 2 kids; Bailey and Oliver. Brittney is active in her worship team and children’s ministries at Living Gospel Church in Nappanee. In her spare time, she enjoys spending time with family and friends, cooking/baking, going shopping, attending broadway musicals or sporting events for her kids.

Krystal

Krystal

Optical Technician & Lab Coordinator

Krystal has been working in the optical industry for over 20 years. For the past five years, she has been employed as the director of our in-house ophthalmic lab. Within the lab, she oversees the production of lens edging to ensure the proper fit for every frame. In 2016, we added Krystal as an additional Optical Technician to assist in our growing optical business.

Krystal and her husband, Scott, reside in Goshen with their two children, Kalli and Kyle. She enjoys spending time with family, friends, and their variety of animals. By the way, she makes the best cupcakes in the world!

Rhonda

Rhonda

Optical Technician

Rhonda has been working in the optical field since February 2006. Rhonda joined our office in 2017 and is busy with eyewear selections, dispenses, and makes fitting adjustments with eyeglasses. She and her husband, Doug, live on a grain farm between Nappanee and Wakarusa.

They have two children, Kristen and Derek. She enjoys gardening, reading and is actively involved in ministries at the Yellow Creek Mennonite Church.

Taylor

Taylor

Optical Assistant

Taylor joined Nappanee Family Eyecare the summer of 2020. She is beginning her freshman year at IUSB, majoring in Biological Science, with hopes of pursuing a career in optometry. Within the office, Taylor assists our optical team with checking in and verifying glasses along with edging lenses.

Taylor enjoys painting, drawing, and reading a good book. She enjoys spending time with family and friends as well.

Insurance Specialists

Gail

Gail

Insurance & Billing

Gail has been with Nappanee Family Eyecare since March of 2016. She works within our Patient Care Services and serves as our Medical Billing Coordinator. She continues to work part time at Beacon Medical Group in which she has severed in different roles since 1997 and specifically as a medical billing specialist for the past five years. She is grateful to be back working and serving in her hometown of Nappanee as well as being a part of the Nappanee Family Eyecare team.

Gail has been married to her husband, Danny, since 1979 and has three wonderful children who married 3 other wonderful children. They have 10 terrific grandchildren as well. Being grandma is Gail’s favorite role! She also enjoys baking goodies, camping, and being with friends in her free time.

Robin

Robin

Insurance & Billing, EOB Reconciliation, & Accounts Receivable

Robin has been in the optical field since 2004. She joined our staff in the spring of 2018 posting insurance payments. She graduated from Indiana University with a BA in Economics and Psychology.

She and her husband, Christopher, live in Nappanee. They have two daughters, Kennedy and Paige. Robin has spent time volunteering on several fundraising committees for the community and schools. In her spare time, she enjoys traveling to see her daughters, reading, watching IU basketball, and spending time with family and friends.

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